Support
We can provide a backup support to enhance your existing arrangements.
Every organisation and every system is different, so please contact us to discuss a support arrangement which meets your needs as closely as possible. This is a guide to some of the ways we may be able to help:
Remote support via dialup: With dial-up access, we can access youir system and investigate your problems, apply fixes, or manage the processing.
On call: if you need guaranteed support during critical periods, we can be available a phone-call away.
Run a parallel system for problem solving: We can set up a copy of your system on our premises, so that we can run parallel tests, trouble-shooting or benchmarking.
Benefits
- Improved support cover
- Access to additional technical skills
- Increased security