How we work
Your first meeting with the consultant is important. Both parties need to be clear on exactly what you are hoping to achieve by the assignment, and it is worth spending a small amount of time at the start to do this. The consultant will document the results of this discussion in small “Terms of Reference” document.
This includes such things as:
- the scope of the work
- who will agree the details of the work required
- what support is available from your organisation
- office equipment and access arrangements
- what you require by way of progress reporting
Following this small formality, he can work in any way that you choose, with as much or as little documentation as you wish.
The consultant keeps detailed records of how he spends his time while working for you, and if you wish, he can provide you with a written record. If you already have systems for logging changes, support, contacts, issues or versions, he will work within your systems. Or if you wish, he can take on an interim management role, and set up systems to help you manage your systems.